Frequently Asked Questions
What is a typical day at Regent Park like?
At Regent Park your typical day will be very unique according to your daily routine. We generally start with breakfast, where our team of chefs cook up a delicious breakfast exactly how you want it served. For coffee lovers, we have a Starbucks on hand to ensure that you never start your morning caffeine-free. After breakfast we’ll start with therapy, which will be offered to you and carried out according to your schedule. In your free time between meals and therapy there are always plenty of activities to keep you engaged and busy. Later you’ll be able to order lunch and dinner at your preferred mealtimes from either our permanent all-day menu or the specials of the day. When you feel like calling it a day, our staff will assist you in getting to bed so that you’re fully rested for the next day.
What sort of progress can I expect to make?
Our goal is to progress towards getting you back to your prior level of function while participating in your personalized therapy sessions 5-7 times a week.
How will you work with the hospital to make sure I get discharged properly?
The admissions team will work with the hospital to ensure that all medical records needed for admission will be in place beforehand. The admissions team will secure transportation ahead of time with the appropriate medical equipment needed (wheelchair, cot or oxygen) and arrange for you to be transferred safely to Regent Park. The admissions team will communicate the transfer arrangements with the hospital, family and staff at Regent Park.
What should I bring with me?
We ask that you bring comfortable clothing, nightclothes, and any personal hygiene supplies that you prefer. We do offer toiletries for your convenience. We do not recommend bringing your own medication as we supply them from our pharmacy.
Can friends and family come visit me?
- In the wake of the COVID-19 pandemic, we are adhering to all of the precautions and guidelines recommended in order to keep all of our residents and staff safe. Unfortunately at this time visitation inside the building is restricted per CMS guidance. We are now scheduling visits on our covered patio where families get to see their loved ones in a safe and peaceful environment.
- During normal times, friends and families are welcome to visit. We have plenty of space in the living areas and dining rooms, and visits can also take place in your room. We also welcome visits during therapy sessions in order to encourage your progress.
What sort of rehab will I experience?
- When you first arrive we will assess you for physical therapy, occupational therapy, and speech therapy, and then tailor a care plan to fit your specific rehabilitation needs.
- Therapy is typically 5-7 times a week. Physical Therapy and Occupational Therapy sessions last 45-55 minutes , and Speech Therapy sessions last 30-45 minutes.
- Very knowledgeable and hardworking therapists that will encourage you to reach your goals will treat you!
What does it cost?
For a short-term rehabilitation stay the admissions and accounting team will check the insurance benefits for each individual and let you know If there is any out of pocket cost. Private pay cost is available by request.
What is the location like?
Regent Park Rehabilitation and Healthcare is located @ 10604 E 13th Street North between Greenwich and Webb Rd on the East side of Wichita. We have easy access to K96 and HWY 254. Our convenient location provides immediate access to hospitals & specialists in virtually every area of medicine, as well as emergency care, should it be required.
How long will I have to stay?
The average length of stay for our skilled residents is 14 – 17 days.
How is my laundry handled?
- Upon admission, you have the choice of having your family or Regent handle your laundry.
- During the COVID 19 pandemic we do require laundry to be done at Regent Park for safety. Staff will assist you by transporting all of your laundry to the Environmental Services to have it properly labelled with your name. Laundry will be removed from your room daily and it will be returned within 48 hours.
- During normal times, your family will be allowed to handle your laundry. If this is the case, staff will leave your clothing in a designated basket in your room for pickup. Any resident wanting their clothes to be laundered by their family should still have clothes marked to prevent them from being mixed up with other clothes being washed at the same facility.
If you prefer to have your clothes washed by Regent, we follow the same procedure as stated in the above paragraph.
How will I pay for my stay?
We accept the following payments for long-term care and short-term rehabilitation stays:
- Private Pay
- Medicare Replacement Plans
- Private Insurance
What about TVs and phones?
Each room is equipped with a flat screen television with complimentary Cox cable. There are no phones in the resident rooms. The rooms are wired for phone service through ATT. If you would like to have service connected, you can call ATT and schedule a time for installation. When you set a time for installation please advise the Director of Environmental Services. Our residents have the right to use the phone. If they do not have their own phone we encourage family to call the residents nurses station so they can take the cordless phone to the resident. The resident can also request to use the nurse station phone as well.
Can I get my hair styled?
- During the COVID-19 pandemic, we are unable to invite our cosmetology professionals on site, but our Life Enrichment Department has enough equipment and expertise to keep you looking and feeling great.
- During normal times Regent Park has a beautician and nail technician available to all residents. If you would like to receive these services, pre-payment is required and can be made at the reception desk.
What are the visiting hours?
- With our current COVID-19 restrictions we are not able to allow visitors.
- During normal operation there are no set visiting hours. We are open to having visitors anytime that our residents want! We have designated areas for visitation if guests prefer to visit outside of a resident’s room.
Are my guests allowed to dine with me?
- During the COVID-19 pandemic, and in order to maintain social distancing, we have adjusted to in-room dining. This means that the staff takes each resident’s individual order and brings the food right to their room. At this time, we are not allowing guests to come into the building.
- Once our restrictions lift, we would love for you to come and enjoy a meal with your loved one!
How long or short is respite care?
Respite care is considered a stay that is less than 30 days. If a respite stay should exceed 30 days, a deposit will be collected at the time of admission.
What can we expect with your respite care options?
Respite care is provided on a short-term basis. Nursing care is provided around the clock with nursing staff administering medications when needed. Housekeeping and laundry is provided by Environmental Services, and meals are provided by Dining Services.
How much does it cost?
The cost for respite care is determined by the needs of the individual and the size of the room that is chosen.
What is the staff like?
Our staff creates a happy environment for each other and our residents. We have a family oriented atmosphere and get to know each other and our residents on a personal level. While walking the halls you will hear staff laughing with residents and having meaningful conversations.
Are there activities and events during respite care?
- During the Covid-19 pandemic, we are being creative with the type of activities offered. Although large gatherings are prohibited, there are many 1:1 activities offered such as cards, crafts, bingo, snacks, FaceTime and many more!
- Once our restrictions are lifted, we will return to the many group activities, exercises, and even outings! Regent Park provides activities on a daily basis for all long-term, skilled nursing and respite care residents. You will receive an activity calendar to plan your day during your stay. At Regent Park we always like a reason to celebrate and have fun; we’re a strong believer in having many parties and events. We strive to provide a variety of activities (ex. Happy Hour, Sunday Sundaes, Church Service, Room Visits, Crafts) to ensure everyone’s enjoyment. Each neighborhood has a game and puzzle table, library, and a variety of games. Our team will always try to best accommodate your needs during your stay with us.
How do you handle discharge from respite care?
The social worker will assist with discharge planning for all residents. For respite stays, the discharge date is typically scheduled prior to admission. The family may transport the resident home. If a family is unable to transport the resident, the social worker may assist to arrange transportation with a local company. If the resident is working with another agency, home health or hospice, the social worker will notify the company of the discharge and any significant changes.